Mobile Surveys

CSM’s mobile research tool gives you instant customer feedback when you want it and for when you need it.

Using mobile technology to perform survey research, you can capture customer responses in real-time allowing your organisation to make swift decisions in line with what your customer want and say.

So who pays for all the SMS messages?  Rest assured your customers won’t have to pay a penny.  The cost prices are variable and will be included in your project.

As a full service agency, CSM can help you create your survey, select from different types of questions (multiple choice, rating, free text…) as well as analyse and report the findings.

Our mobile surveys are compatible with any handset, old or new, with or without a internet connection running over all mobile networks maximising your response rate.

To find out more about how CSM can deliver your Mobile Surveys, please call us direct on 0800 970 9940