Would you like a better feel for your customer responses? Better that just data or voice?
As the recession bites are you being challenged to do more with less?
Are your customers becoming resistant to the usual data collection methods?
Here’s a new idea for data capture – customer responses via film clips:
View body language whilst your customers give you the insight.
The Video Survey process empowers you, whatever your technical ability. Never used a video camera, edit suite or encoding software to create multimedia – not a problem.
This solution will deliver video research for social research purposes, evaluation, assessment, podcasts, websites, intranets, presentations or events - within minutes!
Capturing insight on film has never been easier.
Film 1 person or 100 in a day, let your customers say what they want, where they want and how they want.
Regardless of any reading or writing difficulties someone may have, you can capture their feedback via film. People speak 8x faster than they write, this process ensures your customer tell you exactly what they are thinking and how they are feeling. You can see it in their gestures and body language.
OK, so you don’t need a full kiosk, but you like idea of video, here is another solution.
How does it work?
We send you an easy to use, fully loaded, video kit in a box.
You just enter your questions and give the box to your customers, enabling them to record their feedback. Not sure what questions to ask, we can help you with that as well.
Don’t want to send a box to customers? OK, the software is also available online. Send your customers a link, as long as they have a computer, microphone, camera and internet connection, they can record their feedback. If your customers do not have the equipment, you can either send the microphone and camera or the complete system in a box.
Freephone number is top right..
Call Back form on the right…